Shipping & Returns

Free Shipping on ALL orders 🎉

• Processing Time: Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

• Delivery Time:

◦ United Kingdom: 2–5 business days

◦ International: 7–14 business days (varies by location)

• Tracking: You’ll receive a tracking number as soon as your order ships.

• Shipping Address: Please double-check your address before placing your order — we can’t update it once dispatched.

• Delays: Occasionally delivery may take longer due to unforeseen circumstances — we’ll keep you updated!

30-Day Hassle-Free Returns — Shop with Confidence! ✨

✅ Eligibility

• Return within 30 days of delivery.

• Items must be unused, undamaged, and in original packaging.

• Sale items can be returned — same rules apply.

❌ Not Eligible

• Items showing signs of use or damage.

• Personalized/custom-made items.

• Final sale items (clearly marked).

📝 How to Return

1. Contact us at [your email] with your order number and reason for return.

2. We’ll reply with simple return instructions.

3. Pack the item securely — include a note with your order number.

4. Ship it back to the address we provide.

💰 Refunds

• Once received & inspected, your refund will be processed within 3–5 business days to your original payment method.

• Original shipping fees are non-refundable.

• If the return is due to our error (damaged/wrong item), we’ll cover return shipping costs.

🔁 Exchanges

Need a different size or colour? Contact us — we’ll arrange an exchange!

❓ Damaged or Wrong Item

Received a damaged or incorrect item? Message us within 48 hours of delivery with photos — we’ll fix it fast!